FAQ

Based in Brussels, in the heart of Belgium, and integrated into the Godiva Japan group within Orchid Inc., Manufacture Belge de Chocolats is a reliable and experienced partner in the development of own-brand chocolates, from the design to the creation of collections that respect your brand's DNA. We support retail and distribution players in the creation of differentiating, reliable ranges adapted to market requirements.

We bring together Belgian chocolate craftsmanship, product innovation, and scalable manufacturing to serve the evolving needs of retailers. From concept to shelf, we partner closely with our clients to deliver tailored, high-quality solutions.

We differentiate ourselves by:

• An end-to-end solution, from the creation of a tailor-made recipe to the shelf
• Flexible production at a 20,000 m² site in Brussels
• More than 100 years of chocolate expertise
• In-house production of our praliné and fillings
• A strong retail focus (volumes, logistics, compliance)

We have a wide range of chocolates: bars, pralines, éclairs, truffles, coated products, napolitans and extruded chocolate innovations.

Yes. We can adapt the recipes according to your expectations and those of your customers: percentage of cocoa, cocoa of origin, sugar level, inclusions, aromas, textures, etc.

Yes. We regularly develop collections for Christmas, Easter, Valentine's Day, Halloween and other key seasonal moments.

Yes. Our innovation approach allows us to support our customers, with or without an initial concept, in the creation of chocolate collections adapted to the expectations of the market and your consumers.

Yes. We support our customers throughout the project, from the creation of the range of chocolates to the shipment of the final product.

Our process includes:

• Recipe Development
• Format selection
• Packaging design
• Quality Testing
• Production
• Logistics

Minimum volumes vary depending on the product, format, and level of customization. Contact us for an estimate tailored to your project.

Yes, we offer to send you samples to allow you to evaluate the quality, taste and final rendering before any production.

The launch time depends mainly on the level of customization desired (acceptance, sourcing, packaging, certifications, volumes, quality validations). As each project is specific, these elements are to be defined together during the first exchanges.

Our priority is to adapt as best as possible to your planning constraints and to optimize each step, while guaranteeing the quality and compliance of the product.

Yes, we can develop products that meet specific specifications: Halal & Kosher. Our factory is Halal & Kosher certified.

Yes. We work with players in the retail sector and know your requirements.

We work with different partners to offer more sustainable alternatives when possible.

Yes, we can deliver the chocolates in bulk if you want to take care of the packaging of your collection yourself.

Lead times depend on the type of product, volume and degree of customization. They are clearly defined at the time of the quote.

Yes, we deliver to many countries and work with reliable logistics partners.

You can contact us via our form or directly by email: info@mbcchocolates.be. Our team will be with you every step of the way.

We have a dedicated quality team, present in the field during production, to ensure compliance with quality standards and product compliance. In addition, our employees are regularly trained in quality standards.

Yes, our production site is FSSC 22000 certified.

Yes, we guarantee the traceability of our products.

We work with 99% European suppliers and source more than 90% of our ingredients in Europe (including Turkey), ensuring a high level of quality, compliance and traceability.